Connect the request to your team.
Homeowners submit requests through their app into your AI-powered ticketing system. Keep the request, conversation, and service details together in one easy-to-use digital workflow—no paper forms.
Turn Every Service Request into a Better Customer Experience.
BUILT BY A BUILDER. FOR BUILDERS.
Direct service
connection to
your customers
Move to the next generation of customer service with user-friendly AI service request ticketing. Connect directly with homeowners, automate workflows, eliminate paperwork, and accelerate claims processing with real-time App-to-App Technology.
User-friendly. Automated. No paperwork.
Faster claims processing. Quicker responses.
Faster claims processing. Quicker responses.
From homeowner request to resolution—digitally connected.
“It’s time to move your customer service management system to the next generation.”
A better experience.
Long after closing.
Long after closing.
APP-TO-APP TECHNOLOGYBuilder AI + Premium Homeowner AI
THE HOMEHUBB PLATFORM
Every customer request connected App-to-App.
Simple and Easy.
It’s time to move your customer service management system to the next generation. Your customers’ experience is not complete without a state-of-the-art ticketing system. HomeHubb connects user-friendly AI ticketing with App-to-App communication and automated workflows—replacing paperwork and manual tracking to help your team process claims faster, shorten response times, and stay in control from intake to completion.
CONNECTED CARE, FROM DAY ONECoordinate work. Keep it moving.
Automate reminders and follow-ups across customer service, construction, and trade partners. Reduce manual processing, keep claims moving, and help your team respond sooner.
Maintain visibility through resolution.
Manage tickets digitally from intake to completion, with visibility across every interaction. Replace paperwork with connected records and clear updates that help your team resolve requests faster.
HOMEHUBB’S CORE VALUE
Next-generation customer service.
A seamless homeowner experience.
A complete customer experience needs more than a connection—it needs a state-of-the-art ticketing system behind every request. HomeHubb brings direct communication, user-friendly AI ticketing, and automated workflows together to accelerate claims processing, eliminate paperwork, and help your team respond faster.
THE INTELLIGENCE CONNECTING IT ALL
Powerful apps.
One intelligent AI infrastructure.
Build the foundation for next-generation customer service. HomeHubb connects your apps through one AI-powered platform and extends that connection to ERP and other business systems through OpenAPI and AI integration.
Connect every app.
Bring administration, homeowners, field teams, and trade contractors into the same connected service ecosystem.
Extend your AI infrastructure.
Connect HomeHubb AI capabilities with existing ERP and other systems to support integrated data and workflows.
Keep service moving.
Connect AI-powered ticketing, automated follow-ups, and real-time communication to move service claims from request through resolution without paperwork.
TWO SIDES. ONE SEAMLESS EXPERIENCE.
Built for your team.
Designed for their home.
Complete your customers’ experience with state-of-the-art AI service request ticketing connecting the Builder AI App and Premium Homeowner AI App. Automate the workflow, eliminate paperwork, and keep your team and homeowners informed as claims move toward resolution.
BUILDER ASSIST · YOUR TEAM IN THE FIELD
Put the power of exceptional service in your field team’s hands.
Give your customer service and warranty teams the training, tools, AI guidance, and company knowledge they need to work smarter, respond faster, and deliver a better homeowner experience. Builder Assist brings practical support to the point of service, helping your team move from a homeowner’s question to the next step toward resolution.
- Manage user-friendly AI service tickets from a smartphone—no paperwork or double entry
- Run customized quality assurance and homeowner orientation checklists—even offline
- Coordinate construction, customer service, and trade partners
- Keep requests moving with reminders and trade follow-ups
- Connect field checklists and quality items to the ticketing system
- Track results by division, project, trade, and representative
Homebuilder App
FOUR WAYS TO EMPOWER YOUR TEAM
The right support. Right when it’s needed.
One app. One login. Training, daily work, AI assistance, and company resources together.
Build confidence in the field.
Access company training, training videos, procedures, and best practices from anywhere. Give team members guidance they can use while working with homeowners.
- Company training and videos
- Procedures and best practices
- Resources at the point of service
Keep daily work moving.
Stay on top of homeowner requests, schedules, and daily priorities with user-friendly AI ticketing. Automated workflows replace paper tracking and help your team process claims and respond faster.
- Homeowner requests and schedules
- Daily priorities and mobile tickets
- Quality checks and orientation walks
Find the next step faster.
Use HomeHubb Intelligence for instant recommendations, troubleshooting guidance, and next-step suggestions that help your team work toward a faster resolution.
- Instant recommendations
- Troubleshooting guidance
- Next-step suggestions
Put your standards within reach.
Access company policies, customer service policies, warranty guidelines, repair standards, and resources so your team can respond with clear, consistent information.
- Company and customer service policies
- Warranty guidelines and repair standards
- Company resources and reference material
Prepared teams. Faster response. Better homeowner care.Equip every field team member to communicate clearly and take the next step toward resolution.
THE HOMEOWNER EXPERIENCE
Everything about their home. Right at their fingertips.
A builder-branded app keeps home components, product details, paint colors, manuals, and warranty documents together. HomeHubb Intelligence AI helps homeowners access information in their own language.
- Easy, paperless service requests and status updates
- Automated maintenance and builder notifications
- Community information and home documentation
- Online chat, translation, and calendar scheduling
LESS FRICTION. MORE FLOW.
Connect the systems you already rely on.
Connect your existing business software and ERP with HomeHubb’s AI service request ticketing through OpenAPI integration. Keep warranty data and automated workflows connected while reducing manual entry and paperwork.
- Streamlined exchange of warranty data
- Reduced redundant data entry
- Connected administrative processes
- Integration expertise through Trenez
HOMEHUBB INTELLIGENCE AI
More understanding.
Less back-and-forth.
Help homeowners find answers in their own language, with support for more than 30 different languages, and equip your field team with information for faster resolutions. AI-powered ticketing, automated reminders, and follow-ups keep service requests moving without paper-based tracking.
Meet HomeHubb Intelligence ↗THE DETAILS THAT MAKE A DIFFERENCE
One platform.
A whole team of possibilities.
Bring your customer service management into the next generation with AI-powered ticketing, connected field tools, and paperless workflows—from quality checks before closing to homeowner care afterward.
01 / ORGANIZE
AI service request ticketing
A state-of-the-art ticketing system is essential to a complete customer experience. User-friendly, automated, and paperless tools help your team process claims faster and shorten response times.
02 / COMMUNICATE
Chat & scheduling
Communicate with homeowners using translation tools and recorded conversations.
03 / DELIVER
Quality assurance & orientation
Guide field teams through customized checklists that connect to your ticketing system.
04 / UNDERSTAND
Real-time reporting
View up-to-date information across divisions, projects, trade contractors, and representatives.
05 / SUPPORT
Home information & maintenance
Give homeowners access to product information, manuals, and automated maintenance notifications.
06 / RESPOND
Emergency Calling Service
Connect homeowners to 24/7 support through a dedicated, builder-branded emergency line. Alert your team and coordinate a fast response with your on-call builder representative.
How it works +
- Talk or type: Homeowners describe their issue using voice or text, powered by HomeHubb Intelligence.
- Instant alerts: Your team receives issue details, photos, and homeowner information.
- Coordinated response: Connect homeowners to an on-call builder representative to help resolve the issue.
- Documented follow-through: Record emergency responses and verified trade actions.
Optional add-ons: Text and portal integration, automated incident tracking, and post-emergency follow-up surveys.
What’s next for HomeHubb +
Digital Homeowner Surveys — Personalized feedback to keep homeowner care improving.
Homebuyer Journey — Guidance and communication to support homebuyers from purchase through move-in and the transition to homeownership.
AI Guidance for Managing Service Requests — Help your team move service requests from intake to resolution with AI-assisted next-step guidance.
Planned enhancements. Ask about availability during your demo.QUALITY HOMES ARE BUILT WITH TRUST
The experience after closing
is part of the promise.
Your customers’ experience is not complete without a state-of-the-art ticketing system. Pair clear communication with automated service workflows and dependable follow-through to build stronger relationships—and support referrals, reputation, and long-term growth.
“
Our team is saving so much more time compared to our old clunky software.
“
Your ideas and product are phenomenal. I can see the benefit, for sure.
“
Homehubb is a game changer.
THE BUILDER BEHIND HOMEHUBB
Real-world experience.
Purpose-built technology.
HomeHubb was founded by Pete Schofield, whose homebuilding experience includes executive roles at Ryland Homes, California Pacific Homes, The Olson Company, and Pacific Scene. That firsthand understanding of builders and their teams shapes the platform.
Meet Pete Schofield, Founder & CEO ↗LET’S CONNECT
The next generation
of customer service
starts here.
It’s time to move your customer service management system to the next generation. See how HomeHubb brings user-friendly AI ticketing, automated workflows, and direct homeowner connection together for faster claims processing and quicker responses—with no paperwork. Join us for a 30-minute Zoom meeting.
See next-generation
service in action.
See how a state-of-the-art AI ticketing system completes the customer experience: direct connection, automated follow-ups, no paperwork, and faster service from request to resolution.
Schedule your 30-minute demo ↗Takes about a minute. We’ll follow up to pick a time that works for you.