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GIVE YOUR TEAM THE BEST CHANCE TO DELIVER EXCEPTIONAL SERVICE AND TAKE YOUR CUSTOMERS' EXPERIENCE TO THE NEXT LEVEL!

Smart Customer Management Technology

Everyone on your team can be on the same page with HomeHubb's state-of-the-art Smart Customer Service technology. From a smartphone, all aspects of your operation can be easily streamlined with this wraparound Full-Service Ticketing System.

Eliminate tedious paperwork and wasted hours of duplicative tasks. With the challenges builders face today, reducing overhead costs while increasing quality in customer service has never been more important. This translates to a 200% increase in efficiency or savings of $130,000+ per division per year. Increase your employee’s experience, give your team the best technology in the industry!

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For the Ultimate Homeowner Experience

Integrated Mobile App

Your customers will have access to all their home's components, MFG products, paint colors, and more. Information that you usually had in paper form will now be in their homeowner app. They will have access to automated maintenance and builder notifications. Additionally, homeowners will see community information and will have a seamless service request submittal to our Full-Scale Service Request System. Our new HomeHubb Intelligence AI feature comes standard in all home management apps. This allows homeowners to access all documentation about their home -- even in their own language!

Customer Management
Admin System

All you need in one place -- No more standalone tools!

Customer Management
Admin System

All you need in one place -- No more standalone tools!

See what builders are talking about!

A POWERFUL TOOL FOR YOUR WHOLE TEAM'S EFFICIENCY & SUCCESS

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Meet Your All-in-One CS Tool

#1 Solution for Builders' Customer Service needs.

Leveraging Technology

In today’s market, technology is a crucial driver of customer satisfaction and operational efficiency. Utilizing state-of-the-art technology not only streamlines internal processes but also improves the homeowner’s post-closing experience.

Residential Engagement Platforms

The HomeHubb platform is designed specifically for homebuilders and homeowner care. Our systems allow builders to centralize communication, manage warranty claims, and track service requests in real time. A single dashboard view reduces the need for multiple spreadsheets, emails, or manual tracking, ensuring nothing is overlooked.

Mobile App for Homebuyers

HomeHubb mobile app gives homebuyers an easy way to submit service requests, track status updates, and access important documents like warranty coverage, manuals, and maintenance guides. Mobile access boosts confidence and reduces frustration, especially for new homebuyers navigating their first year in a new home.

HomeHubb Intelligences AI-Driven Tools

HomeHubb uses Artificial intelligence to improve responsiveness and reduce delays. For example:

- Automated updates: AI can trigger instant notifications when a request is received, scheduled, or completed.

- Predictive insights: AI can trigger instant notifications when a request is received, scheduled, or completed.

- Homehubb Intelligence: AI can trigger instant notifications when a request is received, scheduled, or completed.

Streamlined Communication &
Documentation Technology

This ensures every homeowner interaction is documented and accessible to your team. This promotes accountability, reduces liability, and allows for faster resolutions since all details are centralized.

Builder Benefits

For our customers, these tools mean:

- Less manual data entry and fewer missed requests

- Quicker turnaround on warranty and service work

- Better tracking of performance metrics (response times, resolution times, homeowner satisfaction scores)

- A modern, professional image that differentiates the builder from competitors still using paper-heavy processes
Guide Homeowners Each Step of the Way!

Homeowner Journey

You can easily navigate new homebuyers each step throughout the home building process. From financing their home and making design selections, to the final inspection and handing them the keys, HomeHubb has you covered!

Our new Homeowner Journey features HomeHubb Intelligent AI and language translation that guides your homebuyers through the purchase process step-by-step. New homebuyers will receive notifications about their home, documents, and scheduled meetings. Your new homebuyers will have questions answered 24/7 as they move through their journey.

Best Property Management Solution

Build-to-Rent

The Build-To-Rent solution guides your renters by providing them with operational information about their homes, rules & regulations. Renters can communicate directly with their property managers and make rent payments via their smartphones. Our HomeHubb Intelligent AI will assist your property manager by responding instantly to renter's questions 24/7.

Our Build-to-Rent Admin Solution will guide your property manager monthly with maintenance checklists for all home components, manufactured products, and full record keeping. Our #1 Service Request System documents all requests made during the rental period.

FEATURES

Our Amazing Features Set Us Apart!

Integrated Homeowner App

Your customers will have access to all their home's components, MFG products, paint colors, and more. Information that you usually had in paper form will now be in their homeowner app. They will have access to automated maintenance and builder notifications. Additionally, homeowners will see community information and will have a seamless service request submittal to our Full-Scale Service Request System.

HomeHubb Intelligence AI is an integrated feature of the Homeowner App, giving your homeowner an excellent customer experience. Homeowners are delighted to communicate in their own language with our AI technology.

API Integration

Our technology team is well-versed in integrating software, making our system a "plug-and-play" solution to any existing builder's internal business software or ERP.

Integration Experts

Trenez specializes in seamlessly integrating warranty data between Enterprise Resource Planning (ERP) systems and HomeHubb, the leading field service warranty solution. With deep expertise in homebuilding, data management, and the intricacies of warranty processes, Trenez ensures that critical information flows smoothly between the homebuilder’s chosen platform and HomeHubb.  This integration enhances operational efficiency by reducing redundant data entry and improves data accuracy. Our tailored solutions are designed to optimize the exchange of warranty data, allowing homebuilders to focus on delivering exceptional service without the hassle of managing disparate systems.

HomeHubb Cyber Security

HomeHubb ensures that our platform not only meets but exceeds industry standards for cybersecurity. Our proactive approach to security helps mitigate risk, protects sensitive data, and provides peace of mind to our clients.

Mobile Service Request Management

Our Service Ticketing System can be managed from a smart phone, saving many hours of "double-entry".

Quality Control Walks

Now you can manage your quality control efforts before your customers walk their new home. Quality items will be shared between construction, customer service, and your trade contractors all from your smart phone.

Mobile Walkthrough

This feature will give you the convenience of managing all your walkthroughs from your phone. With our punch list, technology and legal customer sign-off will be streamlined and you will save more time.

Online Chat & Homeowner Calendar Scheduling

Our Online Chat feature will allow you to communicate better with your customer. With the use of our translation feature, you can hurdle over most language barriers. All text messaging transactions are recorded in our system for future reference.

Real-time Reporting

We customize your reports so you always have auto-updated information across all processes of your customer management department. Manage and track all data by division, project, trade contractor, item or customer rep -- all in real-time.

Homeowner Association & Common Area Turnover

Managing and tracking the Homeowners Association & Common Area is just as important as servicing your homeowners. Property managers will receive all the component and MFG product information within the common area, including automated maintenance recommendation alerts. Tracking and sign-off of all "punch list" items you create for turning over the common area can now be done on a smart phone.
EACH TEAM LINK MATTERS

Help Your Team Succeed!

From initial quality control checks and home walkthroughs to virtual inspections and warranty claims, HomeHubb has you covered. We can help you significantly strengthen your home delivery and customer service, which will subsequently increase your customer's experience and survey scores.

HomeHubb's Smart Customer Service Technology is specifically designed for builders. We understand the unique needs of builders and their teams and we are proud to offer the best technology in the industry.

We would love to show you why builders are transitioning to our smart technology with a
30 min. Zoom meeting
.

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Pete Schofield, Founder | CEO of HomeHubb

Pete Schofield is the founder and CEO of HomeHubb and has deep experience in developing custom technology to suit specific needs. Pete also incorporates real-world homebuilding experience from his past executive positions at Ryland Homes, California Pacific Home, The Olson Company, and Pacific Scene.

If your company fully understands the value of providing excellent customer satisfaction to your customers, then you know that a swift response to service requests is essential to earn their trust and loyalty. We think you will agree that our product is the BEST Customer Service Technology in the Industry.

Introducing HomeHubb, the innovative "Smart Customer Service Technology." This software has been custom developed for homebuilders to reduce management of daily service requests by over 200%. At the same time, it increases the overall quality of your customer's experience. The projected cost benefit analysis for this product is extremely convincing and worth consideration.

Please see below some of the feedback testimonials from leading Home Builders.

I look forward to showing you how we can help your company reach its goals in customer service.

Our current software became outdated, so we partnered with HomeHubb to keep our customer-facing and internal ticketing system technology up to date and fresh.

I am not a fan of technology, but this is so easy to use. I pushed one button, walked away, and I received my service request sign-off from my customer instantly with NO additional effort.

We are moving away from the older software to meet our customer needs.

Van Daele Homes

HomeHubb Smart Customer Service Technology has saved us so much time with our daily work efforts by reducing / eliminating paperwork and processing time.

Our older software was a great product back in the day, but HomeHubb is really next-level.

IT Dept.

California Pacific Homes

We are so frustrated with our current software; your technology would make our customer service team so much more efficient and reduce our processing.

Our team is saving so much more time compared to our old clunky software.

Richmond American Homes

Your ideas and product are phenomenal. I can see the benefit, for sure.

DR Horton America's Builder

This is amazing technology Pete, nice job!

The New Home Company

Pete, during my interview with Toll Brothers I told them I would be bring HomeHubb technology aboard to assist with advancing the customer service department.

Toll Brothers

Wow this is amazing technology I don’t see anything I would change. Our regional and corporate team are so impressed.

Meritage Homes
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